The role of the Ombudsman is to assist in resolving complaints or disputes, and is for those who may experience uncertainties or questions regarding technology partnerships, patents, licenses, and other technology transfer issues with Fermilab.
The Ombuds program provides partners and others with a neutral and confidential point of contact to whom they can voice their concerns. This program provides an alternative to the formal reporting channels established by the DOE, and addresses issues in an informal, non-escalating way.
Our Ombudsman will:
- Serve as an impartial third party in any discussion of confidential concerns
- Analyze those concerns from multiple perspectives and set them in context
- Explore the range of options available for resolving concerns
- Actively seek resolution among the parties
William Wester III
DOE Office of the Ombudsman